Still, they were nice and would talk about their position. It's not like you are giving a tour through the Art Museum. It isn't a terribly complicated staff position. A lot of Chicago souvenirs and stuff you could probably find cheaper on the streets but also there is stuff that is unique to Willis (Sears) Tower. You could always give it a shot and see if they remember you but the exit just puts you back on the same floor so it would seemingly be pretty easy to get back in line if you're able. They don't take any tickets while you are in line for the ledge so it's not you have nothing to give them. I don't know if you can go back into line after they tell you to leave. Once they tell you that your time is up and you have to go, they sanitize the ledge so I felt like they were taking care of the cleanliness aspect. Because of Covid, they are not allowed to take pictures of you so either bring a friend (they will have to pay admission as well) or get yourself a nice selfie-stick. Make sure your cameras are ready as you don't want to waste any of your seconds turning your stuff on and off. I got in there early and there wasn't much of a line. Each party is supposed to only get about 90 seconds but if the line isn't long, it feels more like about three minutes. You socially distance yourself in a line and they call you to the next available ledge. Once you make it to the top, there are four booths (one was closed when I was there). There are plenty of staff members around who will guide to where you have to go next. It is three different elevators you will need to take. If you enjoy being one hundred plus stories in the air, you won't be scared and it will be pretty exhilarating. If heights doesn't impress you, this isn't your attraction. Still, you won't get much higher than this. A clear box hanging off the Willis Tower. This is a one time experience, don't believe it is worth a second visit - unless included in a package like the Chicago CityPASS. After the ledge, lines bring you to queue for the elevator back down. Signs do point to the time limit, even suggesting guests may wait to get on the ledge again. More disappointing was that our family of three was grouped with another family of three for our ledge time, despite multiple other parties of one or two having an exclusive time (which remained unexplained). Other guests make it a spectacle, posing and laying down for "the ultimate shot" - instead of appreciating the engineering marvel. Each ledge has an employee for tracking time and taking another picture to pickup at the conclusion. Here you queue again and wait for a 90 second period to be on a ledge. The West facing view has the four ledges. Each direction has maps and points of interest which help orientate your view. ![]() Upon reaching the SkyDeck, guests have floor to ceiling views to the South, East, and North. Even though guests are packed in like sardines, videoboards highlight your current elevation while comparing the height to structures worldwide. Tourists continue through an immersive history and cultural guide of Chicago (and history and feats of the Willis Tower) before boarding the elevator up to floor 103. Your timed entrance experience begins with a professional photo where you are handed a barcode to collect the picture upon exit at the gift shop. Altogether a fun experience, if only to just be that high up! Read more here they have a sign up on that corner of the building and little footprints on the floor so you can re-create it for yourself :) There are lines of people to take their turn in the actual ledge boxes if you pay extra for priority you can bypass the lines and get in whenever you are ready, but once you're there they time you for about 2 minutes I think? And they'll take one pro shot of you that you can buy later, but you get the rest of the few minutes to take your own shots in the glass box. I'm an 80's girl but I hadn't known that this was the building where they filmed the scene from Ferris Bueller where Ferris and Sloane stand and lean up against the glass looking out over the city. It's actually very cool to see the city from this viewpoint. No more so than sitting in the window seat of a plane and looking out and down, and here you get to take your time and there are lots of signs and guides to show you what you're looking at. Once the door opens and you're out on the observation floor, it's not really all that scary. The elevator up is a trip, in the very quick minute or two it takes you to go up that high (while your ears are popping) there are graphics showing you how you've now passed the height of other several famous tall landmarks. It was honestly not as anxiety inducing as I worried it might be. ![]() I don't love heights but went on this anyway with family.
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